Support
Online Documentation – coming soon.
Training classes available.
Technical Support Options Available
- Level 1 Support is provided by PROF1XER and ClearMind Consultants.
- For General Support Helpdesk – please visit PROF1XER Helpdesk and submit a ticket.
- We have implemented LiveSupport and Issue Tracking System for our SSUS Subscribers and maintenance clients.
- LiveSupport – our technical support can remotely support your computer or server via our LiveSupport platform. Please visit http://www.prof1xer.com/live for instructions.
- Please log in to http://clearmind.datumcorp.com/track to create new issues – it can be a bug, enhancement, etc. and we can assign and keep track of the requests to our programmers.
- For new users – please register at http://clearmind.datumcorp.com/track/signup.php. Once registered, please email us your registration details and we will assign it to the respective software product. From there, we can login and monitor the issues together.
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