Product Info
Improved Productivity and Maximize Labor Cost
With ProLine automating most of the processes,
the work force is freed up to handle other tasks or complex
operations that requires the human touch.
Tasks such as customer service, marketing, customer relation
management, ad-hoc planning and coordination processes.
Transform Your Company From Human-Dependent to System-Dependent
Staff comes and go. Turnovers will require time to train
the new work force. Having a proper system will reduce the training
and improves staff performance consistency. Ultimately, ProLine allows
your business to be system dependent and not people dependent.
Project a Professional Image
What is the impression that your customers had
towards your company?
Are the operations staff doing their job the right way?
Do you often receive complains about your service?
That your workers were not professional,
just complete the job for the sake of meeting the schedule?
ProLine keep tracks of schedules, service reports and complaints.
Your customers can receive professional looking statements
and reports generated from ProLine.
Safeguard Resources and Cliental Database
Worried that your staff abuse the resources accessible to them?
Worried that customers will leave with the staff?
With ProLine, resources levels will be tracked as to ensure that
the resources are maximized and client’s information are secured
by different user passwords.
For more information / product demonstration, please contact us here.
System Flow
PROLine assists companies to monitor, record and enhance the performance in their operations for sales, billing, scheduling, customer service, treatments, etc.
It is designed to computerize the entire business operations from sales to delivery to accounts as to increase profitability by reducing processing time and human errors and increase customer satisfaction.
Technically, ProLine is a networked, multi-user system running on Windows platform. It can scale from 3 users to up to 80 users on a single office, supporting linkages for an unlimited number of branches.
A Proven System
ProLine has been implemented to various industries with requirements specific to their scenarios. Below are some examples of what PROLine can provide:
Billing Scenarios
- One time billing
- Progressive billing
- Per service billing
- Periodic billing
- Auto generate billing
Scheduling Scenarios
- On-call / ad-hoc appointments
- Pre-scheduled appointments
- Multiple appointments for different services
- Recurring appointments
- Additional / non-chargeable appointments
One System Stores All Information
Including Accounts
Customers, business contracts with them
- Schedule for Customers, with each status
- Their feedbacks, billings and payment status
- Their Renewals Due
Service Teams
- Their Schedules, Visits with Findings, Work Details
- Stocks / Equipments Used, Taken Out, Returned
And more…
